THOUGHTS ON COPYWRITING FROM OUR ARCHIVES

The Art of Explaining has been steadily crafting communications since 2008. We’ve moved with the pace of change but our task remains the same: to help people make their message clear. Here you’ll find a collection of writing from our archives on the art, craft and logic of explaining.

Thomas Heath Thomas Heath

Boil it down

Thanks Edward for putting us on to this old-school newspaper editors’ mantra for writers. All sing along now…

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Thomas Heath Thomas Heath

Be positive, not negative!

Failure.  While writing a tender application, I read the instructing letter – it stated “Failure to submit in the correct format will mean rejection”.  Well I panicked!

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Thomas Heath Thomas Heath

Why communication failure is an unaffordable risk

Too many financial institutions are failing to turn the mistakes of others into lessons of sound governance. So what’s missing from the myriad rules designed to safeguard this industry? Only clarity and wisdom.

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Thomas Heath Thomas Heath

How to explain first time

‘If you’re explaining you’re losing.’ That phrase recently came out to bite President Obama, after he gave a 17-minute answer to a short question about healthcare and taxes.

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Thomas Heath Thomas Heath

How computer code can improve your writing

The more I work with web developers and designers, the more I see of the dark arts of coding. And do you know what? Writing code is just the same as writing words.

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Thomas Heath Thomas Heath

Unusual advice on how to begin a proposal

Decision makers love to say ‘I only ever read the executive summary’. And the way you start your proposal tends to seal its fate. It’s your Dragon’s Den moment: 45 seconds to convince a tough audience. Better make it good.

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Thomas Heath Thomas Heath

Why you should start at the end, and why we don’t

Remember science at school? That’s where I learned to dice rats, mix volatile substances, handle electric shocks and melt biros with a Bunsen burner. It’s also where most of us were conditioned to save the main point until last.

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Thomas Heath Thomas Heath

The writer’s job: looking after gorillas

Tell me if this sounds familiar: you write a report in which you carefully deal with items A to Z, then your boss or client asks why you didn’t mention item G. ‘It’s there, you idiot’ you say (to yourself) ‘all covered on page 17, third paragraph, with a diagram too.’ Why did your reader miss item G? For the same reason that most of us can miss a gorilla.

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Thomas Heath Thomas Heath

The benefits of sounding like Jamie Oliver

You may not want to resemble Jamie Oliver in any way, but his writing has qualities of energy, confidence and ownership that any organisation can harness by changing a few writing habits.

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